Terms & Conditions

Terms and Conditions
Effective Date: 29th November 2025
Restaurant Name: Masala Factory
Website: www.masalafactory.com.au

1. Acceptance of Terms
By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Use of Website

This website is intended for lawful purposes only.
You agree not to misuse the website or engage in any activity that disrupts its operation.

3. Orders and Payments

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
Orders are confirmed only after payment is successfully processed.
We reserve the right to refuse or cancel any order at our discretion.

4. Delivery and Pickup

Delivery times are estimates and may vary due to traffic or other factors.
It is your responsibility to provide accurate delivery details.

5. Allergies and Dietary Requirements

While we take care in food preparation, we cannot guarantee dishes are free from allergens. Please inform us of any allergies when placing your order. If you are ordering online, please add a note in the Special Request box.

6. Intellectual Property
All content on this website, including text, images, and logos, is owned by Masala Factory and may not be used without permission.

7. Limitation of Liability
We are not liable for any loss or damage arising from the use of this website or our services, except as required by law.

8. Privacy
Your personal information is handled in accordance with our Privacy Policy.

9. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the website indicates acceptance of the updated terms.

10. Contact Us
For any questions, please contact:
Email: contact@masalafactory.com.au